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Four ways to reflect that help boost performance

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Reflection for seasoned leaders has always been a personal process. Step back. Regroup. Look in the mirror. Push the pause button. There is often an intuitive belief that reflection carries restorative powers and can even be transformational.

In theory, it goes like this: On top of a mountain, a leader retreats to ask him or herself a set of questions about life, stress, and sacrifice, capturing the answers in a beautifully bound notebook. The questions don’t vary much. Where are you going? How are you living your values? What gives you meaning, purpose, or fulfillment? Are all the components of your life managed as you need them to be managed: career, family, friends, finances, health, and spiritual growth?

The power of this reflection comes from digging deep and being in touch with your core. It is very much an affair of the heart. With the insights from this exercise,

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The hidden value in getting compliance right

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For organizations managing through a crisis, trust is paramount. Employees and customers need to know that leaders are able to guide them through uncertainty and make the best decisions possible, and leaders need to know that the people executing their decisions are doing so in earnest, to the letter of the law. Of course, organizations must also look ahead to the post-crisis world, in which trust remains critical, but they’ll also need to identify efficiencies to support recovery.

The good news is that there is a part of the organizational structure that can help build trust and drive efficiency: compliance. The importance of compliance

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The power broker

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The Inside the Mind of the CEO interview series explores a wide range of critical decisions faced by chief executives around the world. For more insight, see PwC’s CEO Survey.

Where other people see problems, Chantelle Abdul sees opportunities. Abdul, who was born in Nigeria but grew up and was educated in the U.K. and U.S., is the CEO of Mojec International Holdings, a family-owned conglomerate based in Nigeria and West Africa with operating portfolio investments in power, energy, mining, technology, and agriculture.

When Nigeria’s power industry was first privatized in the 2010s, electric bills were rough estimates at best, with no clear link between customers’ usage in a given period and their bill. Not surprisingly, many people refused to pay. In that environment, there was little business value in simply generating more electricity, as those investments couldn’t be recouped. Abdul was among the first to realize that

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Five attributes to transform your compliance strategy

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The downside of resilient leadership

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The character and culture of companies is revealed in crises. And the same is true of people. As leaders struggle to navigate the impacts of the novel coronavirus pandemic on their business, they are discovering which members of their teams rise to the new challenges and which are overwhelmed. Often there are surprises: The people they expected to step up may become rattled, and others who had operated in the background are finding their leadership voice.

COVID-19 is testing our resilience, and for all that has been studied and written about that quality, it still has an air of mystery about it. Why can some people, when knocked down by life, get up off the mat, while others stay down? Given how important it is to work through challenges in this world of endless disruptions — even in the absence of a global crisis like COVID-19 — resilience is

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Companies will have to get creative to advance sustainability amid crisis

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Before COVID-19, people all over the world had been more focused than ever before on the issue of sustainability. Coordinated climate strikes, beginning in the spring of 2019 and continuing through the end of that year, conveyed the growing environmental concerns of global citizens. Employees and customers had increasingly expressed an interest in businesses taking stances and action on sustainability. And consumer data showed rising salesPDF of products with sustainability features.

Fast forward to today: The pandemic has exposed the fragility of the world and heightened people’s appreciation of sustainability. How many of us have appreciated cleaner air and paid more attention to labor conditions, given essential workers’ greater virus exposure? Consumer insights reflect this sensitivity. More than half of respondents to a recent survey conducted by management consulting firm Kearney said that as a result of their COVID-19 experience, they are more likely to buy environmentally

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