The coronavirus is getting us comfortable with the virtual doctor’s appointment, and that’s going to ultimately change the entire conversation about the cost of healthcare.
The U.S. healthcare system is expensive and difficult to “fix” for a lot of well-documented reasons, from the oddity of health insurance as a third-party intermediary to a business model that profits most when people are sick. But the problems all collapse into one core fact: There’s vastly more demand for healthcare than supply. So, naturally, prices surge.
Technology is poised to flip healthcare from scarcity to abundance. Think of this in the context of Google Maps. A couple of decades ago, a map wasn’t exactly scarce, but you had to trudge to a store and pay money for a physical product that was printed in limited quantities. Today, every owner of a smartphone can tap a screen and get a map instantly